Jasper
At Omalani we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied. In the case of an issue with your purchase, please contact us within 3-5 days from the date of your delivery and our Customer Service Team will be happy to assist you. Please note that all items are final sale with the exception of defective merchandise.
Using all-natural ingredients in our skincare, body care, and makeup is healthy and effective for your skin. However, we must make this disclaimer:
Our commitment to your health and safety is paramount. The content on this website is for informational and educational purposes only. The Food and Drug Administration has not evaluated this information, which is not intended to diagnose, treat, cure, or prevent any diseases. Our products are meant for your skincare and beauty needs, and the information provided has been collected from other sources to inform you about the possible benefits of herbs, essential oils, and other natural ingredients.
Our products are not intended to treat, cure, or prevent any disease.
The information provided is not meant to substitute the advice provided by your personal health professional. Do not use the information found within this website to self-diagnose any medical conditions or treat any health problems or diseases. Please consult your qualified health professional should you have any concerns.
Pregnant or Nursing just out of an abundance of caution we would advise to not use our products unless they are specifically for mom and baby. If you are pregnant and choose to use our products please consult your physician before using any of our products, especially the ones with essential oils.
Essential Oils—Use caution when using essential oils on the skin, as they may cause irritation and though there are many companies that suggest using EO internally WE DO NOT feel they are safe to ingest in any amount Please use the recommended amount of product.
Allergy Information
Omalani is committed to transparency. We are not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients. People with sensitivities or allergies to any listed ingredient should not use the product. In case you are in doubt or have sensitive skin, always try an allergy patch test, and if irritation occurs at any time, discontinue the use of the product.
Herbal products being plant based as well as the oils being plant based simply because they are plants remember they have the ability to have allergic reactions to things in families of plants like Ragweed and others so always perform a patch test if you are unsure. We have been using our products for many years with no problems but your safety is our utmost concern.
Lastly, we want to reiterate our disclaimer. Omalani is not responsible for any damage caused by using any product on our website or store. By purchasing items on our site or at our store, you are fully aware of our disclaimer and use products at your own risk. We respect your understanding and consideration of this disclaimer.
*All of our products are for external use only.
Shipping is Free & Tracking will be provided
Processing Time
We ship Monday through Friday, excluding weekends and holidays. Please allow up to 3-4 business days for processing (for example, if you order on Monday, your order should ship on Tuesday or Wednesday).
We cannot be held responsible for any delays caused by the shipping company. That is beyond our ability to control but we will always do everything we can to make sure your purchase arrives as stated. If you have any issues please do not hesitate to reach out to us.
FAQ:
Can I make changes to my order?
Unfortunately, we can't change your order after it's placed. Therefore, we recommend that you carefully check your item details and shipping information before ordering.
Can I cancel my order or change it before it ships?
We want you to get your items as soon as possible, so we will process orders as soon as we receive them. Unfortunately, that also means we can't make any changes after placing your order. This includes canceling your entire order (or part of it), changing the address, changing the shipping method, and adding, replacing, or removing items from your order.