At Omalani we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied. In the case of an issue with your purchase, please contact us within 3-5 days from the date of your delivery and our Customer Service Team will be happy to assist you. Please note that all items are final sale with the exception of defective merchandise. 

 

Damaged items

When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please retain the box, the packing materials and the items inside and immediately contact us.

The use of all natural ingredients in our skincare, body care and makeup is healthy and effective for your skin. However, we must make this disclaimer:

 

The content found on this website is for informational and educational purposes only. This information has not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure, or prevent any diseases. Our products are meant for your skincare and beauty needs and the information provided has been collected from other sources to inform you about the possible benefits of herbs, essential oils, and other natural ingredients.

 

Our products are not intended to treat, cure or prevent any disease.

 

The information provided is not meant to substitute the advice provided by your personal health professional. Do not use the information found within this website to self-diagnose any medical conditions or treat any health problems or diseases. Please consult your qualified health professional should you have any concerns. 

 

If you are pregnant, please contact your physician before using any of our products - especially the ones with essential oils. 

 

Essential Oils - use caution when using essential oils on the skin as they may cause irritation. Please use recommended amount of product.

 

Allergy Information

Omalani is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients. People with sensitivities or allergies to any listed ingredient should not use the product. In case you are in doubt or have sensitive skin, always try an allergy patch test and if at any time irritation occurs, discontinue use of the product.

 

Lastly, Omalani is not responsible for any damage resulting from the use of any product on our website or in our store. By purchasing items on our site or at our store, you are fully aware of our disclaimer and use products at your own risk.

 

 

*All of our products are for external use only.

 

 

Shipping is Free for orders over $69

 

Processing Time

 

Once confirmed, your order will take 3-4 business days to process, regardless of the shipping option selected at checkout.

 

We ship Monday through Friday, excluding weekends and holidays. Please allow up to 2 business days for processing (for example, if you order on Monday, your order should ship on Tuesday or Wednesday).

 We cannot be held responsible for any delays caused by the shipping company.

 

FAQ:

Can I make changes to my order?

Unfortunately, we can't make changes to your order after it's placed. Therefore, we recommend you carefully check your item details and shipping information before ordering.

 

Can I cancel my order or change it before it ships?

We want you to get your items as soon as possible, and so we process orders as soon as we receive them. Unfortunately, that also means we can't make any changes after your order is placed. This includes canceling your entire order (or part of it), changing the address, changing the shipping method, and adding, replacing, or removing items from your order.